Terms of Service

Effective Date: 2024-11-20

Welcome to Perceptric AI AB! These Terms of Service (“Terms”) govern your access to and use of our website, platform, and related services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

1. Definitions

  • “We,” “Us,” and “Our” refer to Perceptric AI AB, a company registered in Sweden.

  • “You” and “User” refer to the individual or entity using our Services.

  • “Platform” refers to the Perceptric AI Analytics platform and associated tools provided by Perceptric AI AB.

  • “Basic Subscription” refers to the entry-level subscription tier, providing limited access to features as outlined in our Pricing Table.

  • “Premium Subscription” refers to the higher-level subscription tier, granting access to all features, including those not available under the Basic Subscription.

2. Description of Services

Our AI analytics platform allows users to connect to their data sources (e.g., databases, Excel files), process data in real-time, and visualize insights. We do not store any of the processed data, and all data is removed once your session ends.

Access to our Services is based on the subscription tier you select:

  • Basic Subscription: Grants access to limited features as described in our Pricing Table.

  • Premium Subscription: Grants access to all features, including advanced analytics and additional tools.

3. Account Registration

To access our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration.

  • Select a subscription plan (Basic or Premium) and pay the associated fees.

  • Keep your account credentials secure and confidential.

  • Notify us immediately if you suspect unauthorized use of your account.

You are responsible for all activities that occur under your account.

4. Subscription Plans and Payments

  1. Subscription Levels:

    • Basic Subscription: Limited features as outlined in the Pricing Table.

    • Premium Subscription: Full access to all features and tools, including advanced analytics.

  2. Payments:

    • Subscription fees are billed on a recurring basis (e.g., monthly or annually), as specified at the time of purchase.

    • Payments are due in advance for each subscription period and are non-refundable, except as required by law or outlined in these Terms.

  3. Upgrades and Downgrades:

    • You may upgrade from Basic to Premium at any time. The new subscription rate will take effect immediately, with any applicable proration.

    • Downgrading to Basic will take effect at the end of your current subscription period.

  4. Cancellations:

    • You may cancel your subscription at any time via your account settings. Your access to the subscribed features will remain active until the end of the current billing cycle.

  5. Changes to Pricing:

    • We reserve the right to adjust subscription pricing. Changes will be communicated in advance, and new rates will apply at the start of your next billing cycle.

5. Data and Privacy

For information on how we handle your data, please refer to our Privacy Policy and Data Processing Agreement.

6. Intellectual Property

All intellectual property rights in our Services, including the platform, software, and branding, remain the exclusive property of Perceptric AI AB. You may not use, reproduce, or distribute any of our intellectual property without prior written consent.

7. Service Availability

We strive to provide uninterrupted access to our Services but do not guarantee availability at all times. Maintenance, updates, or unforeseen issues may cause temporary disruptions. We are not liable for any loss arising from such interruptions.

8. Disclaimers

  • Our Services are provided on an “as-is” and “as-available” basis without warranties of any kind, express or implied.

  • We do not guarantee the accuracy, completeness, or reliability of the analytics or insights generated by the platform.

  • You use the Services at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Perceptric AI AB shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services.

  • Our total liability shall not exceed the amount paid by you for the use of our Services in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your access to our Services at our discretion, including for breach of these Terms. Upon termination, your right to use the Services will cease immediately.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on our website. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.

12.Cookies

The website uses cookies to help personalize your online experience. By accessing Perceptric AI, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

13.License

Unless otherwise stated, Perceptric AI AB and/or its licensors own the intellectual property rights for all material on Perceptric AI. All intellectual property rights are reserved. You may access this from Perceptric AI for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from Perceptric AI

  • Sell, rent, or sub-license material from Perceptric AI

  • Reproduce, duplicate or copy material from Perceptric AI

  • Redistribute content from Perceptric AI

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Perceptric AI AB does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Perceptric AI AB, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Perceptric AI AB shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Perceptric AI AB reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Perceptric AI AB a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

14.Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Perceptric AI AB; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Perceptric AI AB. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Perceptric AI AB's logo or other artwork will be allowed for linking absent a trademark license agreement.

15.Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.